+6010-5350399
7 Days a week from 9:00 am to 7:00 pm
Free Shipping Over RM120.
Payment Gateway: iPay88 (Online Banking/Credit Card)

Delivery charges
Our delivery charges is RM7 (nationwide). Purchase over RM120 free shipping.

Delivery
Ready Stock
(Unless stated pre-order, ALL our items on website are ready stock)
We will post out the parcel the next working day after we receive the payment. 
We use POSLAJU as our courier. Once we sent out the parcel, we will send you an email with the tracking number.
In case you didn't not receive the email, you may drop us message and tell us your order number, we will send you the tracking number.
The delivery normally takes about 2-3 days, if you do not receive the parcel, please kindly contact us, we will assist you to trace your parcel.

Pre-Order
If item that you like are shown sold out on our website, please kindly contact our customer service, we will advise you if the item is available to pre-order or when is the next batch of restock coming in.
Normally, pre-order takes about 2-3 weeks to arrive.

 

Refund
In case, we send the wrong items/damage items to you, we will refund or we will resend the correct one to you (subjected to availability of the items of the time).
Please kindly take a photo of the item that you like to return, and send to our customer service, and we will discuss on what is the best way to resolve the issue.

Customer service
Whatsapp/Wechat: +6010-5350399
Facebook page messages: m.me/www.doudou.my
E-mail: sales@doudou.my